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Kognitiv Spark: Client Engagement Manager

Last Updated: Mar 15th, 2023

Join the team that’s shaping the new technological era.

It’s not every day that we see the dawn of a new era in technology. Kognitiv Spark is pioneering leading-edge immersive enterprise software by leveraging Mixed Reality (MR) to allow industrial organizations to better empower their workforces and improve operational efficiency.

We’re a team of adventurers who are driven by a desire to exceed expectations. We see challenges as opportunities, and never stop at “good enough.” Our people are everything.

We believe in human potential and that with the power of technology, everyday people can achieve extraordinary things. We’re committed to fostering a culture that embraces our core values of integrity, innovation, responsibility, growth, and unity of effort.


What we’re building

Kognitiv Spark is shaping the future of how humans interact with technology in work environments.

Our flagship product, RemoteSpark™, is the first Mixed Reality performance support tool designed with field workers in mind. It combines the physical and digital worlds by creating a hands-free, supportive environment for workers to instantly access helpful digital assets such as operational instructions and holographic twins to enable more efficient real-time troubleshooting and task completion in an independent and autonomous manner.

Additionally, RemoteSpark equips workers with the power to establish a low-bandwidth, secure video and audio call with subject experts should real-time extra assistance be required. This eliminates geographical boundaries and provides on-demand virtual troubleshooting resulting in increased productivity and safety, as well as reduced downtime and time to competency.


Job Description

As Client Engagement Manager, you are an experienced hunter and a closer. You thrive on bringing in new business, but you are equally adept at managing and growing business within existing accounts. You should be organized and an expert at time management as you will be responsible for the sale cycle from end-to-end (lead generation through to account management). You are experienced in using Salesforce, LinkedIn Navigator, and other sales tools. You are self-motivated, driven by success, and are familiar with the industrial sectors. You are technically savvy and have experience in software sales with consultative approaches.


Duties and responsibilities

  • Lead generation – strategically sourcing target companies and contacts within assigned sectors
  • Become a super-user of RemoteSpark and perform comprehensive demos to prospective clients
  • Solution selling – we are selling a solution which requires experience and knowledge about consultative sales approaches, technology, change management, etc.
  • Account Management – identify opportunities for growth within existing accounts, including renewals
  • Create and manage a self-generated sales pipeline
  • Stay current on company offerings and industry trends
  • Client Focus – building long-term client relationships built on mutual trust and transparency
  • Communication – working with the internal Kognitiv Spark departments to foster a cohesive and collaborative working environment
  • Negotiate contracts
  • Work with Customer Success to manage existing accounts and scale usage within those accounts

Working Environment

Office environment

Extended periods of sitting

Attendance at off-site locations (clients, conferences etc.)

Some international travel may be required



Bachelor’s degree in business, sales, marketing, or related field OR equivalent experience.

5+ years of software/technology (or related field) sales experience

Knowledge, Skills, and Abilities:

Comprehensive and current knowledge of company offerings and industry trends.

The drive and energy to manage multiple accounts while looking for new opportunities.

Excellent verbal and written communication skills.

Ability to understand client needs and handle the negotiation process.

Strong time management skills.

Computer skills, especially MS Office and CRM software.


What we offer

Kognitiv Spark is an innovative company with a dynamic team and experienced leadership team headquartered in Fredericton, New Brunswick, Canada. We offer a competitive salary and benefits package but, more importantly, the opportunity to make a difference and push the boundaries of what was previously possible.

This is an opportunity to join an innovative group at an earlier stage of the company’s lifecycle. If you’d like to be part of a small and agile team, where you can sink your teeth into a new challenge while influencing the development of the company, then we’d love to hear from you!


Not familiar with Fredericton? Most of our team have only a 5-10 minute commute to work. Our small but advanced city provides a great way of life combined with an engaged, world-class tech community. To find out more visit