ACADA, now in its fourth year of operation, is seeking to implement a Customer Relationship Management (CRM) solution to effectively manage and track client contacts (members and partners) and to optimize communication, engagement, and related processes.  In addition to the client management aspect, ACADA hopes to be able to identify a CRM solution that will optimize and/or automate some of its internal and online administrative processes

ACADA is seeking professional support to assist in developing the CRM system requirements, including an analysis and recommendation of an appropriate system platform to address our organizational needs and project goal.

Refer to appended RFP for complete details.