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To Pay or Not to Pay: Public Relations and Legal Considerations in Responding to a Ransomware Attack

Join Jane Bates from Cox & Palmer and Karen White from NATIONAL for ACADA’s November Cyber Round Table — To Pay or Not to Pay: Public Relations and Legal Considerations in Responding to a Ransomware Attack. Learn about the legal and regulatory implications of a data breach, and how to best respond from a legal and public relations perspective.

About Jane Bates:

Jane Elise Bates is a Counsel at Cox & Palmer and her practice is focused on general corporate commercial advisory and transactional work. She has worked in Australia, Canada and France, and spent 15 years experience as corporate counsel within government and multi-national corporations in the security, defence, and aviation industries.

Throughout her career, Jane has led hundred-million-dollar procurements and tenders, managed contractual compliance and disputes for major technology projects, and advised on everything from corporate governance, to US export control laws, to privacy and intellectual property. She has also led teams through organizational change, automating processes and increasing efficiencies and is the Practice Innovation Leader at Cox & Palmer.

Jane is a Certified Information Privacy Professional/Canada (“CIPP/C”) through the International Association of Privacy Professionals.

About Karen White:

Karen provides executive counsel and strategic advice for organizations as they navigate complex and challenging files. She specializes in strategic communication and cyber incident response and planning; emergency and crisis communication; issues and reputation management; and stakeholder, government and media relations.

Karen is a leading cyber preparedness and crisis response expert in Canada. She has led cyber incident response efforts in health care that resulted in significant system disruption, ransomware attacks on national retail chains with impacts to business operations and privacy breaches of employee and customer information. This includes cyber incidents in the financial, insurance, and IT sectors as well as marine transportation and energy sectors.

Karen is both public engagement and crisis management certified, leveraging her International Association of Public Participation (IAP2) and Incident Command System (ICS) certifications to provide expert crisis communications counsel.