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Kognitiv Spark Upgrades Flagship Mixed Reality Solution to Drive Productivity of Field-Based Workers

Published: February 20, 2023

Kognitiv Spark, the global leader in industrial mixed and augmented reality task support software, announces the release of RemoteSpark 2.0, the latest version of its industry-leading mixed reality software solution. The new release demonstrates maturity of the product by offering significantly more robust spatial computing capabilities to the existing version, allowing workers to instantly access 2D and 3D holographic assets to support task completion.

The original iteration of RemoteSpark focused on enabling the sharing of complex and critical data between a desk-based expert and a field-based worker, wearing a Microsoft HoloLens headset. RemoteSpark 2.0 takes this on a stage further. Uniquely user-focused, it is the first mixed reality (MR) performance support tool designed with field workers in mind. It combines the physical and digital worlds by creating a hands-free, supportive environment for workers to instantly access helpful holographic assets to support task completion, operational efficiency, training, and digital transformation efforts in an independent and autonomous manner. It does this by effectively changing the workspace into the solution by enabling industrial companies to pin 2D and 3D content in the physical space, so users can see all task-relevant information within their workspaces: anything from PDFs of how to carry out maintenance tasks through to 3D animations on how to install new parts in equipment.

While this intelligence enables field workers to operate independently, RemoteSpark 2.0 can also be used to place contact pins within workspaces or near equipment. This equips workers with the power to establish a low-bandwidth, secure video and audio call with subject experts should extra assistance be required. All of this is delivered within a robust security infrastructure.

“With RemoteSpark 2.0, we are focusing more than ever on performance support for the modern worker,” said Yan Simard, CEO, Kognitiv Spark. “The first generation of the software was about helping them troubleshoot very high-stakes situations with the help of an expert. With this new release, we are empowering these workers to do more tasks every day without necessarily needing the expert to help them out.”

“In that way, we are starting to change the way industrial companies are behaving,” Simard added. “Instead of using mixed reality once a year as a ‘break-glass solution’, it is rapidly becoming part of standard operating procedures.”

RemoteSpark 2.0 brings productivity and efficiency improvements to industrial businesses and their workers. For businesses, it supports a return on their investment, minimising production downtime and enabling organisations to quickly train up existing teams to take on new projects while keeping a lid on a range of costs – from recruitment to travel.

At the same time by empowering field workers, the software helps maximise employee satisfaction and retention. Interactive training sessions can be set up using the HoloLens headset, shortening the time workers spend learning information and facilitating rapid knowledge transfer.

Remote Spark 2.0 also helps industrial businesses to enhance their levels of sustainability. It does this both by allowing them to use organisational and environmental resources as efficiently as possible, and by enabling them to reduce rework, waste and unnecessary travel.

Kognitiv Spark was founded in 2016 by its CTO Ryan Groom, an accomplished cybersecurity specialist and gifted developer, and the company’s COO, VP of Aerospace and Defence Duncan McSporran, a former military officer who served in various roles in the British Army. It is on a mission to empower workers to achieve more with operational productivity, across the industrial manufacturing, construction, aerospace and defence, and energy and utilities sectors.